Utility Billing and Customer Service
ONLINE WATER BILL PAYMENT CLICK HERE
Pay by Phone: 844-547-0213
The City of North Lauderdale Utility Billing Customer Service staff are located on the first floor of City Hall – 701 SW 71st Avenue, North Lauderdale(the corner of Rock Island Road and Forest Blvd)
Utility Billing Customer Service - 954-722-3800
Normal customer service business hours are Monday – Thursday; 7 a.m. to 6 p.m. (excluding holidays)
New Accounts: customer service hours are Monday – Thursday; 7 a.m. to 5 p.m. (excluding holidays)
WHAT DO I HAVE TO DO TO OPEN A NEW ACCOUNT?
Per City Ordinance, a utility account will only be established in the name of the property owner.
Required Documentation
Residential Accounts
| Proof of Ownership | Other Documents |
| Settlement Statement/QCD | Two contact phone numbers |
| Warranty Deed | Deposit |
| Driver’s License | Application |
| Social Security Number or Tax ID Number | AFT |
Business/Commercial Accounts
| Proof of Ownership | Other Documents |
| Settlement Statement | Two contact phone numbers |
| Warranty Deed | Deposit |
| Driver’s License | Application |
| Tax ID Number | AFT |
| Current N.L. business tax receipt
|
Hydrant Meter Accounts
| Proof of Ownership | Other Documents |
| Permit(s) | Application |
| Driver’s License | AFT |
| Tax ID Number | Meter Size - (CSR to confirm meter size required) |
Forms and Applications Library
HOW MUCH IS THE SECURITY DEPOSIT
(In addition to the security deposit, there is also a $25.00 connection fee on all accounts)
| Meter Size | ERC's | Security Deposit |
| 5/8 | 1.0 | $200.00 |
| 3/4 | 1.5 | $200.00 |
| 1 | 6.0 | $360.00 |
| 1 1/2 | 12.0 | $720.00 |
| 2 | 25.0 | $1,500.00 |
| 3 | 50.0 | $3,000.00 |
| 4 | 80.0 | $4,800.00 |
| 6 | 126.0 | $7,560.00 |
| Hydrant Meter | $1,500.00 | |